/frequently asked questions


What equipment do you use?
We want to make sure we give our clients the best. We use a professional grade full-frame camera and a high speed dye-sublimation printer that prints your photos in 12 seconds.

What areas do you service?
We serve Metro Vancouver and Lower Mainland area.


What type of event is suited to hiring Mode Photo Booth Services?

  • Weddings

  • Debuts

  • Anniversaries

  • Reunions

  • Bridal Showers

  • Baby Showers

  • Christmas Parties

  • Halloween / Themed Parties

  • Milestones

  • Soirees

  • Town Halls

  • Mixers

  • Pop-Ups

  • Conferences

  • Ceremonies

  • Proms / Grad Balls / School Events

  • Corporate Events

  • Marketing Events


How do i reserve/book?

  • Use the Contact tab in the menu and provide all the necessary information needed.

  • We will contact you via email to confirm the reservation.

  • Your chosen event date will be reserved for 3 business days.

  • To finalize the booking we will require a non-refundable downpayment of $100.00.

*Contacting us via sms, direct email, or through call, will not assure that your booking is finalized. Using the form in our Book It! tab will help both of us keep track of our back-and-forths.

How far in advance do we need to make a booking? 
At the latest, you must book months before your event one week the latest. We do recommend that you book your event as early as possible to avoid losing your date to another client. We do one event per day in most cases.

What if I need to change my date?
Requests must be made at least 30 days before the event and should be sent via email. This will depend on our availability on the new chosen date. In the event that you need to change the date less than 30 days from the original you will need to pay the full amount of your chosen package.


What happens if I want to cancel my booking?
If you want to cancel your booking, your initial deposit will not be returned. In the event that you need to cancel your booking less than 60 days from the original date you will need to pay the balance of your chosen package.




How long can you stay at our event?
All our packages include a 2-hour service time, and there is a additional hourly rate for every package. We can also accommodate full-day and multi-day events (contact us for inquiries).

How much space do you need for the booth?
We need at least 2.5 x 2.5 meters (about 8 x 8 feet) of levelled space to operate. We also need (1) 110V power outlet, free from any load within at least 50 feet/15 meters away.

How much time do you need for setup and pack-up?
We usually arrive 90 - 60 mins ahead of the agreed Booth Time. We leave 30 - 60 mins after the service time.

What are Idle Hours/Stop Time? 
Idle Hours/Stop Time cover any time that the booth is fully assembled but not open for photos such as during main events, programs, or basically any part of the event that needs the full attention of all the guests. All packages have an optional 30-minute idle time. Time specifics will be arranged during the booking procedure. You can have additional stop time at P250.00 per 30 minutes.


Do you work at outdoor events? 
Yes, as long as the weather permits us to. We need to be totally dry, protected from strong winds and direct sunlight. We work with equipment that doesn't mix well with water, wind and heat. Our lighting works best on controlled lighting conditions.



How much do you charge?
Our packages have different prices but our cheapest package is the Basic I, which costs $30 for 2hours. We also have a selection of add-ons to help make your chosen package even better (with a price, of course).

How many copies can we get of a print?
You can get 1 - 4 copies of a print depending on what package you decide on. Our Basic, Duo, and Solo packages include 1 copy per print. The Classic prints 2 copies per print. And Insta includes 2 - 4 copies per print depending on your chosen layout. Multiple copies of a print is considered an add-on and the costs vary per package.


How do we get the digital copies of the photos?
Digital copies will be sent to you online via Google Drive or email.

How can guests view and share the photos?
We will upload the photos within 24 - 48 hours after the event. Photos will be published on our Facebook page where your guest can view and share them any time.

Can we opt out of sharing our photos on social media?
We can create a private gallery for your event which you can access through our website at the Find Your Photos tab. The password for the gallery will be given 24 - 48 hours after the event.

Can I customize my backdrop/theme?
We have a wide range of available backdrops for you to choose from, but you can also have your backdrop custom-made for an extra fee.

Do you offer green screen technology? 
Yes, we have use green screen technology as an add on.


What is a backdrop?
Backdrops are usually cloths, either made of fabric or tarpaulin, which are used as a background of a photo. They help draw focus onto the person being photographed.

What is a layout?
Layouts are set templates for the positioning and size of the actual photo and the frame of the print.

How do I view a sample of the final print?
After paying the initial deposit for the booking, you'll be asked for your preferred, background, theme, and layout, together with the event details. Afterward, the combination will be made and will be sent back to you via email for your approval.

Can you help me think of a good combination of a background and theme for my event?
Of course! We'll just need the details of the event and the events overall theme and we'll figure out a combo from our catalogue that would work perfectly for the occasion.

I like a design for the backdrop/theme, but I want to change the color. Can I have that done? Will it cost extra?
Yes, you may. Don't hesitate to let us know once you've booked and paid for the initial deposit. Minor changes such as these will not cost extra.

What if I don't want a backdrop?
No problem! You can opt out of a backdrop, especially if the scenery is just that beautiful. Opting out of having a backdrop though doesn't give you a discount from our packages.


More Questions? Custom Packages? Feel free to message us any time!

Contact us

chocatzmultimedia@gmail.com  |  +1 778 319 4420

Burnaby, British Columbia

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